Curtain up on your very own ticket shop.
Online tickets in your house colour, at an address of your own like yourvenue.artwork-tickets.de, with seating plans, subscriptions and ticket scanning at the door. 5% + €0.49 per ticket sold plus VAT, payment included, no monthly fee.
Planning with artwork? See how the two connect
Your shop looks like your venue.
Your logo, your house colour, your typeface, your address such as yourvenue.artwork-tickets.de, and whether you address your audience formally or casually. Set it once, and shop, tickets and confirmation emails all carry your look.
Pick an example venue. The venues are made up; the settings are exactly the ones in the shop.
- Fri, Dec 419:30Tickets
- Sat, Dec 519:30Tickets
- Sun, Dec 616:00Sold out
The shop in action
This is how the shop, the dashboard and artwork look today, taken in our test venue. Every picture opens full size.
5% + €0.49 per ticket. Everything included.
Payment processing by card, Apple Pay, Google Pay and Klarna is in the price, and so are seating plans, the door app and discount codes. No monthly fee, no setup fee, no minimum term.
- for a €10.00 ticket
- €0.99
- for a €24.00 ticket
- €1.69
- for a €45.00 ticket
- €2.74
Plus VAT. Free tickets beyond the allowance: €0.25 each.
- Payment by card, Apple Pay, Google Pay, Klarna
- Seating plans
- Door app
- Discount codes and subscriptions
- Multi-visit passes and groups
- Accessible buying path
- Daily payout
- 500 free tickets a year
How some providers differ
- Payment includedWith pretix, a payment provider of your own comes on top, with its own account.Source: price page, as of November 3, 2026
- Money every dayWith us daily, with 30% held until the performance. With EVENTIM.Light, payout comes only after the event is closed.Source: price page, as of November 3, 2026
- Seating plan at no extra costTicketPAY charges €99 setup and €0.12 per seat taken.Source: price page, as of November 3, 2026
Built as if it were our own venue.
No agency, no website builder, no third-party platform: artwork tickets is developed and run by us, in Germany.
- 01Payments via StripeCard, Apple Pay, Google Pay and Klarna run through Stripe. Card data never reaches our servers.
- 02DPA includedData processing agreement included, no guest data passed to third parties. Your venue's imprint, terms and privacy policy appear in the shop, and the terms in every order confirmation too.
- 03Hosted in Germanyartwork tickets runs on Hetzner servers in Germany. Every venue is a tenant of its own: data, logins and reports are kept apart from other venues. Payments are processed by Stripe.
- 04Built for the BFSGWe test the buying path, seating plan included, against WCAG 2.1 AA with automated axe checks.
- 05From the artwork familyartwork, the operations software behind it, was built with Deichtorhallen Hamburg, Kampnagel and HAU Hebbel am Ufer and funded by the German Federal Cultural Foundation. The same team builds the ticket shop alongside it.
- 06Developed by usDeveloped and operated by Caldero Systems in Hamburg, the team behind artwork. The people who answer your emails are the people who built it.
Three steps to your first sale.
- 1You register your venue and pick house colour and logo.
- 2You set up room, production, dates and prices in the dashboard.
- 3We take one quick look at your venue, then you publish.
Planning with artwork? Then every sale shows up right in artwork.
Dates flow from the schedule into the shop. Sales, admissions and revenue per date show in artwork, and buyers land in the CRM. No sign-up needed: we activate it for you.
- 01What does artwork tickets cost?
- 5% + €0.49 per ticket sold plus VAT, payment processing included. There is no monthly fee, no setup fee and no minimum term. Costs only arise when you sell tickets or issue more free tickets than your allowance includes.
- 02When does the money arrive?
- Daily, in your bank account. For tickets to performances still to come, we hold back 30% until the show has taken place, for at most 85 days after purchase, so refunds are covered. You see every payout in your dashboard.
- 03Is there a minimum term?
- No. Our terms apply, with no minimum term. You can cancel at any time without notice, also in your venue's settings. After that, nothing more is charged.
- 04Do I need artwork to use artwork tickets?
- No. artwork tickets is a complete ticket shop with its own dashboard. The integration saves venues with artwork from entering things twice, but it is not a requirement.
- 05Can we switch in the middle of a season?
- Yes. Let running presales finish with your current provider and sell new dates here. Nothing has to move on a set date.
- 06What happens if a performance is cancelled?
- You withdraw the date and refund the tickets in the dashboard. The money goes back the way it was paid. The fee stays with us, because the payment processing has already taken place. To cover refunds, we hold back 30% until the performance, for at most 85 days after purchase.
Try it first?
We set up a test shop with example data for you. Tell us briefly which venue you run, and you get an answer from a person.
Pull the stub off or click it.