From the project in the schedule to the figure on the date: this is how an evening runs when artwork and artwork tickets are connected. And without artwork the shop runs just the same.
- 1 · Connect
Connect once, your venue is set up.
You connect artwork tickets in the artwork settings. Venue, rooms and concessions are taken over, you invite your team from artwork, and your shop carries your house colour at your own address, such as yourvenue.artwork-tickets.de.
- 2 · Release
Release for sale in the project.
The project's ticketing tab lists every date with capacity and prices from the room. Check, adjust, release. Title, date and room are then on the ticket without anyone typing them in.
- 3 · Sell
The shop sells.
Your audience buys in your own shop, as a guest without an account, by card, Apple Pay, Google Pay or Klarna. The ticket arrives as a PDF in the inbox.
- 4 · Door
On the night, the artwork app scans.
Your team scans the QR codes with the artwork app on their own phones. Valid, already in, wrong date: every scan says so at once.
- 5 · Report
Sales right in artwork.
Tickets sold, door count and revenue per date appear on the date and in the Artwork-Tickets area in artwork, up to date every time you open it. No exports, no retyping.
What you sell is in artwork.
Every order and every scan at the door shows on the date in artwork, up to date every time you open it, and your buyers land in the CRM as contacts. No export, no retyping, no second number.
| Task | artwork tickets | Ticket shop without the connection |
|---|---|---|
| From the shop into artwork | ||
| Tickets sold and revenue per date | on the date and in the Artwork-Tickets area | in the ticketing system, entered into artwork by hand |
| Admission and guest list | in artwork, check guests in there too | only in the ticketing system |
| Buyers | as contacts in the artwork CRM | export, import, hunt duplicates |
| Subscriptions and passes | view and correct them in artwork | only in the ticketing system |
| From artwork into the shop | ||
| Productions and dates | once in the schedule, the shop takes them over with image | set up twice, in artwork and in the shop |
| Seats, prices and concessions | prefilled from artwork, adjustable per date | by hand for each date |
| Team | invited from artwork | kept in two places |
| Withdrawing a date | in artwork, one click takes it off sale | stopped separately in the shop |
From the shop into artwork
- Tickets sold and revenue per dateon the date and in the Artwork-Tickets areaWithout the connection: in the ticketing system, entered into artwork by hand
- Admission and guest listin artwork, check guests in there tooWithout the connection: only in the ticketing system
- Buyersas contacts in the artwork CRMWithout the connection: export, import, hunt duplicates
- Subscriptions and passesview and correct them in artworkWithout the connection: only in the ticketing system
From artwork into the shop
- Productions and datesonce in the schedule, the shop takes them over with imageWithout the connection: set up twice, in artwork and in the shop
- Seats, prices and concessionsprefilled from artwork, adjustable per dateWithout the connection: by hand for each date
- Teaminvited from artworkWithout the connection: kept in two places
- Withdrawing a datein artwork, one click takes it off saleWithout the connection: stopped separately in the shop
Without artwork, all sales are in the dashboard and available as a CSV export.
Connected in three steps.
All from within artwork, no technician appointment. Afterwards you keep working in artwork as before.
- 1
Connect in artwork
You'll find artwork tickets under settings. Connecting creates the ticket venue; whoever connects becomes the owner and signs in with an email code from then on.
- 2
Sync rooms, team and concessions
You choose which rooms sell tickets and create a price category per seat category. Team and concessions come along if you want.
- 3
Release dates
In the project, open the ticketing tab. Capacity and prices are prefilled from the room; you check them and release. From then on the shop sells.
- Rooms and scheduleWith artwork: artworkWithout artwork: artwork tickets
- Draw the seating planWith artwork: artwork ticketsWithout artwork: artwork tickets
- Prices per dateWith artwork: artworkWithout artwork: artwork tickets
- Promotions and passesWith artwork: artwork ticketsWithout artwork: artwork tickets
- House colour and lookWith artwork: artwork ticketsWithout artwork: artwork tickets
- Sales, payment, payoutWith artwork: artwork ticketsWithout artwork: artwork tickets
- DoorWith artwork: AppWithout artwork: App
- ReportingWith artwork: artwork and artwork ticketsWithout artwork: artwork tickets
| Task | With artwork | Without artwork |
|---|---|---|
| Rooms and schedule | artwork | artwork tickets |
| Draw the seating plan | artwork tickets | artwork tickets |
| Prices per date | artwork | artwork tickets |
| Promotions and passes | artwork tickets | artwork tickets |
| House colour and look | artwork tickets | artwork tickets |
| Sales, payment, payout | artwork tickets | artwork tickets |
| Door | App | App |
| Reporting | artwork and artwork tickets | artwork tickets |
Just as complete, just without the sync.
Venues without artwork get the same shop. You create rooms, productions and dates in the dashboard; the rest is identical.
- Everything from the dashboard: rooms, productions, dates, prices, team
- Same shop, same seating plan, same fee
- No feature that requires artwork
- If artwork comes later, you attach your venue
FAQ
- 01What is artwork?
- artwork is the operations software for theatres, festivals and arts centres: schedule, rooms, shift plans, inventory, budgets. Developed with Deichtorhallen Hamburg, Kampnagel and HAU Hebbel am Ufer, funded by the German Federal Cultural Foundation, open source since 2023. Caldero Systems GmbH develops artwork and artwork tickets.
- 02Do I need artwork to use artwork tickets?
- No. artwork tickets is a complete ticket shop with its own dashboard. The integration saves venues with artwork from entering things twice, but it is not a requirement.
- 03What happens when a date changes in artwork?
- The date is transferred again and updated in the shop. Dates on sale cannot be deleted in artwork by accident. Withdraw a date and it comes off sale: as long as nothing is sold it disappears; otherwise it is marked cancelled.
- 04What data is mirrored in artwork?
- Tickets sold, door count and revenue per date, plus the guest list with names and emails. In artwork, only people allowed to see the ticketing component see it. Buyers are added as contacts to the artwork CRM. The data stays with your venue and goes to no one else.
- 05What needs to be set up beforehand?
- artwork tickets has to be activated for your artwork installation. Your contact at Caldero Systems GmbH does that; afterwards you connect in the settings yourself.
Using artwork? Then your shop is almost there.
Write to us: we activate artwork tickets for your artwork installation and set up a test shop for you on request.