5% + €0.49 per ticket sold plus VAT, payment processing included. No monthly fee, no minimum term. That's all.
Per ticket sold5% + €0.49plus VAT
- Payment processing
- included
- Free tickets
- 500 a year included
- Each further free ticket
- €0.25
- Monthly fee
- €0.00
- Setup
- €0.00
- Minimum term
- none
The fee is calculated on the ticket price paid. Example: a €24.00 ticket carries a €1.69 fee plus VAT, your venue is paid €21.99. All our prices are plus 19% VAT.
Register your venueReceiptWhat one ticket sold costs you
- Der Kirschgarten, stalls€24.00
- Fee 5%€1.20
- Fixed fee€0.49
- Payment processingincluded
- Monthly fee€0.00
- Setup€0.00
- Our fee€1.69
- plus 19% VAT€0.32
- Payout to your venue€21.99
Run the numbers for your venue.
Three sliders, no surprises. The same calculation as for every payout.
Detailed comparison of all providers- Fee per ticket sold
- €1.69
- 5% of €24.00 + €0.49, plus 19% VAT
- Payout per ticket
- €21.99
- The guest pays the price from the programme. The fee and 19% VAT on it are deducted.
- Free tickets included
- 2,500
- 500 a year plus one per ticket sold
- Cost of free tickets
- €0.00
- All free tickets are within the allowance.
- Fees per year, net
- €3,380.00
- 7% of €48,000.00 revenue
Who pays the fee is up to you.
Set it once for your venue and it applies to every sale. You can change it at any time.
Example: set like thisGood when the prices are already printed in the programme.
Your venue pays it
The guest pays exactly the price in your programme. The fee and the VAT on it are deducted from your payout.
Der Kirschgarten, stalls€24.00
Total for the guest€24.00
Paid out to your venue€21.99
The guest pays it
The fee appears as its own line at checkout. Your payout is the full ticket price.
Der Kirschgarten, stalls€24.00
Fee incl. VAT€2.01
Total for the guest€26.01
Paid out to your venue€24.00
Free events stay free.
Readings, open rehearsals, school performances: free tickets run through the shop too, with seat selection, QR code and door scan. Every venue has 500 of them per calendar year included, and every ticket sold adds one more. Only beyond that does a free ticket cost €0.25.
This many free tickets are included for you
- 500 tickets sold per year1,000 free tickets
- 2,000 tickets sold per year2,500 free tickets
- 10,000 tickets sold per year10,500 free tickets
FAQ
- 01What does artwork tickets cost?
- 5% + €0.49 per ticket sold plus VAT, payment processing included. There is no monthly fee, no setup fee and no minimum term. Costs only arise when you sell tickets or issue more free tickets than your allowance includes.
- 02What does the fee include?
- Everything: the shop in your house colour, seating plan, passes, group orders, tickets by email, door scanning by app, team and reporting. The payment providers' fees for card, Apple Pay, Google Pay and Klarna are in there too. You need no account with a payment provider of your own.
- 03What do free events cost?
- Every venue has 500 free tickets per calendar year included, and every ticket sold raises that allowance by one. A venue selling 2,000 tickets a year therefore has 2,500 free tickets included. Only beyond that does a free ticket cost €0.25 plus VAT.
- 04Who pays the fee, my venue or the guest?
- You set this once for your venue and can change it any time. If your venue carries the fee, the guest pays the programme price and the fee comes off your payout. If the guest carries it, it shows as its own line at checkout and you receive the full ticket price.
- 05When does the money arrive?
- Daily, in your bank account. For tickets to performances still to come, we hold back 30% until the show has taken place, for at most 85 days after purchase, so refunds are covered. You see every payout in your dashboard.
- 06Is there a minimum term?
- No. Our terms apply, with no minimum term. You can cancel at any time without notice, also in your venue's settings. After that, nothing more is charged.
- 07How fast can I start?
- Right away. Create your venue, set up a production with dates and prices, pick your house colour. Before your venue publishes for the first time, we take a quick look. For that we need your legal details, your bank account, the identity check at Stripe and your venue's terms, privacy policy and legal notice.
- 08Are there different fees for concessions or passes?
- No. The fee is always calculated on the price actually paid. A concession ticket therefore costs you less fee than a full-price one, and buying a pass carries the same fee as a ticket.